Top technicians from Volvo Trucks’ workshops all over the globe have qualified for in the VISTA 2011 world final which will be held in Gothenburg, Sweden in June. The competition originally started with more than 13,700 technicians and workshop personnel from all over the world is now down to just thirty teams.
With a global service network extending into more than 140 countries, Volvo Trucks and Volvo Buses are faced with the constant challenge of ensuring their customer services are of the highest standard in every part of the world. VISTA, Volvo Trucks’ world championship for service and workshop personnel, continues to help the company meet this challenge by encouraging and rewarding competence development.
“Almost 40 percent of our workforce is in aftermarket services, and VISTA is a great way to ensure that we have the right competence for the key people who we trust to take care of our customers” says Staffan Jufors, CEO for Volvo Trucks. “It is also a great way of acknowledging the vital role they play in our total product offer”.
The thirty finalists, who will travel to Gothenburg, Sweden for the world final in June, come from 27 different countries, from Volvo’s native Sweden all the way to New Zealand and many places in between. Team Impact from Austria, who won the 2009 world championship, have once again qualified and will get the chance to defend their title. Worth some extra attention is also The Serengeti Boys from Tanzania, who have reached the world final despite this being their first ever VISTA competition. The inclusion of Canada’s DeF Nightshift and Mexico’s Trabus means this will also be the first world final to include representatives from North America, and thus the first world final to reach every continent on the globe.
“The level of skill and expertise exhibited at each semi final has shown that we are successfully developing a highly competent work force in every market we operate in,” says Bengt Persson, Vice President of Quality and Technical Support at Volvo Trucks.